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www.networkshe.com59We like to think that we treat all our clients as celebrities, if there is one I would like to style it would be David Beckham, the reason being he is such an excellent role model, very forward thinking in his personal styling and of course he is gorgeous. On the flip side I would love to get my hands on Christine Aguelaria and Jordan's hair leaves a lot to be enter the industry competitions and awards that would so readily recognise his achievements. For Mark the customer always comes first and therefore he is too busy and booked up to take time out. The salon has been awarded five stars from the Good Salon guide and we are a Wella key salon.People are amazed that Mark and I can still work and live together after 21 years, and although we have our moments we still have the drive and compatibility we have always had since we started. Mark is very much front of house while I look after the business side of things. We like to think we treat all our clients as it was just the beginningThe industry has changed immensely over the years. Clients expect to be able to maintain their own hair in between visits unlike years ago when most women visited the salon every week and did little to their own hair in between. Salon looks are now more achievable due to the improved products and access to information with celebrity influence and access to the internet.We keep ahead of fashion, attending seminars and host regular in-salon training sessions. We encourage our team to learn all about new products and trends, working closely with suppliers to make sure we are all up to date. At the moment we have got an amazing group of juniors who are destined to flourish into excellent stylist which will mean the salon will develop and grow further. Mark is a talented and creative stylist and I often regret that he hasn't had the opportunity Mark and Jan stilll going strong in marriage and in business

60Network She I Autumn/Winter 2012The saying "being in the right place at the right time" has everything to do with getting into the TV industry and especially my job as a TV make-Up Artist. You have to be competent, of course, but the old adage definitely fits the bill here.People always want to know how to get into TV and film but there really is no one answer or one route. You must be confident and a self-starter but respectful and understated at the same time, a tricky balance sometimes but nobody wants to spend twelve hours a day in a studio with someone they're not keen on so the reality is that your personality, punctuality and availability will count as much as your make up skills. I work regularly on the BBC's Antiques Roadshow up and down the country, it's a long day, sometimes up to 12 hours standing in cold stately homes with a constant trickle of people coming through for makeup. You have to be able to have a sense of humour in those kinds of situations to be able to deal with presenters who are under pressure and nervous members of the public, while having a runner breathing down your neck asking how long you're going to be! Discretion is paramount and keeping a cool outward appearance even if you're feeling rushed is vital. Not all members of the public want to be interviewed on television so having their makeup done is a chance for you to reassure them and calm them down. I find people tell me their life history and details about their families all in a short ten minutes! They tell me about family rifts and secrets, heirlooms and personal worries so it's a very intimate relationship you make with people in a very short space of time. Like any freelance work it's a case of survival of the fittest. You won't last long if you don't respect your colleagues, especially those with more experience than you. Set etiquette is extremely important when working in TV and film and something you only really learn on the job. Seemingly small things like knowing where to stand on set, when to talk and when to be quiet. Don't play with your phone and pay attention! Discretion is paramount when dealing with actors and they need to feel they can trust you especially in Make-Up and Costume. You Fake it and MAKE ITTV make-up artist Charlotte Parry Jones reveals how she learned tricks of the trade and has managed to be a success as a freelancer in one of the most competitive jobs