58Network She I Autumn/Winter 2012Mark and I met when we worked together in a salon in Rhyl called Hairmates. I'd qualified in hairdressing and beauty therapy and was doing a bit of both in the salon and Mark had come straight from school as a junior. After five years we moved to another salon working as self employed stylists and married a short time later. Now was the time to go it alone and open our own Salon The End. With furniture from IKEA and a homemade wooden reception desk made by Dad and one junior we made a go of it. Five years later and now with six staff we moved to a larger two storey premises gaining an additional four stylists. It was following a recent house move and a walk in the village that we noticed the old post office and newsagents was up for sale. That was it, we completed our third and final move in 2002 and haven't looked back.Most of our juniors continue their career progression with us staying on after qualifying and we now have a team of 22 and I think it is our staff retention that makes The End different. Clients get used to seeing the same faces which makes them feel confident and relaxed. We are really like a big happy family most of the time anywayTHE END?...Hairdressers Mark and Jan Jones hold the secret of over 21 years of success in marriage and businessThe team celebrate 21 years in businessPictures courtesy of Cat of Catchin Smiles Photography.
www.networkshe.com59We like to think that we treat all our clients as celebrities, if there is one I would like to style it would be David Beckham, the reason being he is such an excellent role model, very forward thinking in his personal styling and of course he is gorgeous. On the flip side I would love to get my hands on Christine Aguelaria and Jordan's hair leaves a lot to be desired.to enter the industry competitions and awards that would so readily recognise his achievements. For Mark the customer always comes first and therefore he is too busy and booked up to take time out. The salon has been awarded five stars from the Good Salon guide and we are a Wella key salon.People are amazed that Mark and I can still work and live together after 21 years, and although we have our moments we still have the drive and compatibility we have always had since we started. Mark is very much front of house while I look after the business side of things. We like to think we treat all our clients as celebrities...no it was just the beginningThe industry has changed immensely over the years. Clients expect to be able to maintain their own hair in between visits unlike years ago when most women visited the salon every week and did little to their own hair in between. Salon looks are now more achievable due to the improved products and access to information with celebrity influence and access to the internet.We keep ahead of fashion, attending seminars and host regular in-salon training sessions. We encourage our team to learn all about new products and trends, working closely with suppliers to make sure we are all up to date. At the moment we have got an amazing group of juniors who are destined to flourish into excellent stylist which will mean the salon will develop and grow further. Mark is a talented and creative stylist and I often regret that he hasn't had the opportunity Mark and Jan stilll going strong in marriage and in business